The main reason we collect information is to provide and make our Services better, provide you access to our services by ensuring you’re the right person to be using the account you’re using, and to enable you to enjoy and easily find your way around our services (of course, by services we mean any products associated with JBF and Mazu).
If you create an Account, we’ll collect some personally identifiable information (known as PII), such as username, nickname, and Guardian’s email address. As described below under the Section entitled “Children’s Privacy”, we may collect PII about children in certain circumstances.
We collect certain information from Users, including children, to better understand how Users use our Services and to improve our Services. In the event we collect (or allow others to collect) such information from children who use our Services, we will notify Guardians and obtain consent prior to such collection.
Our servers automatically record certain information about how a person uses our Services (we refer to this information as “Log Data”), including both Account holders and Non-Account holders (either a “User”). Log Data may include information such as a User’s Internet Protocol (IP) address, browser type, operating system, the web page that a User was visiting before accessing our Services, the pages or features of our Services to which a User browsed and the time spent on those pages or features, search terms, the links on our Services that a User clicked on and other statistics.. We use this information to administer the Services and we analyze this information to improve and enhance the Services by expanding their features and functionality and tailoring them to our Users’ needs and preferences. We also use the IP Address to generate aggregate, non-identifying information about how our Services are used. If purchases are made either in-App or via the marketplace functionality of the Services, we will store the history of such purchases made.
We collect certain information that your mobile device sends when you use our services, like a device identifier, user settings, the operating system, as well as information about your use of our Services via our App.
In some cases we collect and store information about where you are located, such as by converting your IP address into a rough geolocation. We may use location information to improve and personalize our Services for you. If you do not want us to collect location information, you may disable that feature on your mobile device.
We will not share any PII associated with your Account except as described below:
We may use third party service providers to work with us to give you the best experience and usage of the Services, for example, we use a great filter and moderation tool provided by Two-Hat Security to ensure any user communication in our services is safe and appropriate. These third-party service providers have access to PII only for the purpose of performing services on our behalf and are expressly obligated not to share that information with anyone.
Information that we collect from our users, including PII, is considered to be a business asset. As a result, if we go out of business or enter bankruptcy, or if we are acquired as a result of a transaction such as a merger, acquisition or asset sale, PII may be disclosed or transferred to the third-party acquirer in connection with the transaction.
We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas) and DMCA notices, as stated in our Copyright Policy; (ii) to protect our property, rights and safety and the property, rights and safety of a third party (including intellectual property rights) or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity.
If you choose to opt in to receive promotional emails from a particular partner, we will share your email address with the particular sports team Partner at your express request.
Your privacy is of utmost importance to us and we take reasonable measures to protect the information that we collect from or about you (including PII) from unauthorized access, use or disclosure. When you enter sensitive information on our forms, we encrypt this data using SSL or other technologies. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
Our Services do not have the capability to respond to “Do Not Track” signals received from various web browsers.
We offer you choices regarding the collection, use and sharing of your PII and we’ll respect the choices you make. Please note that if you decide not to provide us with the PII that we request, you may not be able to access all of the features of the Services.
You can access and modify the PII associated with your Account in your Account settings. If you want to delete your Account and any personally identifiable information we’ve collected from you, a Guardian can log into the Guardian account and can delete this information in your Account settings or contact our support team at firstname.lastname@example.org. We’ll take steps to delete your information in a reasonable amount of time, but some information may remain in archived/backup copies for our records or as otherwise required by law.
PII may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide PII to us, we may transfer such PII to the United States and process it there.
Our Services offer a range of features which are targeted at children specifically and others which are for children and grownups alike. Consequently, we do collect information, including first name, username, and Guardian’s email address, from children, when children use certain features. However, we will not collect PII from children without obtaining appropriate consent from Guardians, in compliance with the United States’ Children’s Online Privacy Protection Act (“COPPA”). When we collect PII from a child, we won’t keep that PII for longer than is reasonably necessary for us to provide requested services or features to the child or as required by law. If we ever discover we have collected PII from a child in a manner inconsistent with COPPA, we will immediately delete that information.
Children do not have stand-alone accounts on our Services. A child’s identity is created by Guardians and is expressly tied to his or her Guardian’s Account.
At any time, Guardians can refuse to permit us to collect additional PII from their children. Guardians can also, at any time, request that we delete PII about their children from our records. Please remember that we may have to delete your Account and that of your Household Members, if you request that we delete PII associated with that Account.
In some instances, Users, including children, will be able to communicate and interact with other Users of the Services, via the Services. We use certain filtering technology which is intended to prevent the exchange of PII and other words and phrases that are not age appropriate for children. We also work with moderation company Two-Hat Security to help ensure the communication between users remains positive, age appropriate and safe. Two-Hat is prohibited from sharing your data. For more information about how Two-Hat works with us to keep our communities safe, please email us at email@example.com. We also recommend Guardians carefully supervise their children when the children participate in such interactive activities and strongly advise children not to ever communicate any PII about themselves in such interactions.
We may run sweepstakes, contests and other promotions and in these instances we will only collect information from children as is necessary to participate – e.g. Family Member nickname and corresponding Guardian email address. We will contact the Guardian in order to fulfill a prize.
California residents may request and obtain from us, once a year, free of charge, a list of third parties, if any, to which we disclosed their PII for direct marketing purposes during the preceding calendar year and the categories of PII shared with those third parties. If you are a California resident and wish to obtain that information, please submit your request by sending us an email at firstname.lastname@example.org with “California Privacy Rights” in the subject line or by writing to us at #202 1353 Ellis St, Kelowna, BC V1Y 1Z9, Canada.